From the moment a guest joins the Wi-Fi to the night audit your staff runs at 3 a.m., one coordinated infrastructure carries it all. Cynergy designs, deploys, and supports the complete hospitality technology layer so your team can focus on the stay, not the systems.
Modern travelers arrive expecting fast, secure connectivity and the freedom to bring their own entertainment. We build for that expectation and design the network to hold up at full occupancy.
Bandwidth and access design sized for peak occupancy, with tiered service options and a clean, branded login experience.
IPTV, casting, and streaming so guests can watch their own content the moment they walk in, with setups your staff can manage.
Personal-device casting to in-room screens on a network designed to keep guest sessions private and isolated.
Coverage and density planning for rooms, lobbies, meeting space, and outdoor areas, engineered for real building layouts.
Wayfinding, promotions, and event displays managed centrally and tied into the same property network.
Smart room and voice-enabled controls coordinated alongside the network that has to carry them reliably.
Hosted voice and unified communications that replace analog lines, with front-desk, in-room, and staff mobility handled together.
Reservations and guest-services platforms that route calls cleanly across one or many properties.
Helpdesk and on-site support for back-office systems, point of sale, and staff workstations, available at every property size.
Integration with property management systems, failover coverage, or standalone operation, framed to fit how your property runs.
Segmented networks that keep guest traffic, payment systems, and operations isolated and monitored.
Structured cabling and wireless infrastructure built to brand standards and ready for the next refresh cycle.
Streamline hospitality operations with 5-star communications solutions. One fully integrated platform connects your guests, staff, and properties at every touchpoint, built for hotels, resorts, and lodging facilities of all sizes.
Enhance every guest touchpoint, empower staff performance, and give management deeper oversight of every location. A seamless, fully integrated platform backed by concierge-level support from a leader in multi-location technology.
Direct integration with 120+ leading Property Management Systems including Oracle Hospitality Opera and Micros Fidelio.
Using the FIAS protocol or middleware, guest information, room statuses, and billing details sync automatically, reducing manual data entry and eliminating human error.
Streamline front desk and back-office operations with a centralized interface. Manage check-in/check-out, room status updates, wake-up call scheduling, and billing, maximizing efficiency for a 5-star experience.
Automated wake-up calls, voicemail, and Do-Not-Disturb options. Real-time posting of minibar charges and call accounting keeps billing accurate throughout every guest's stay.
Equip staff with voice, video, and chat from anywhere on the property. Unify teams across departments and locations for faster response times and seamless operations.
Supports hybrid networks with both analog and IP-based hotel phones. Auto-provisioning for 400+ hotel phone models makes deployment easy, even with legacy infrastructure.
Seamless failover to the integrated hotel management module keeps operations running if your primary PMS goes down, protecting uptime and guest experience.
Customized communications solutions tailored to your workflows, fully managed services, and 24/7/365 concierge-level support that acts as an extension of your IT team.
We tailor the platform to your workflows for seamless guest and staff experiences. Every deployment includes VIP treatment from design through ongoing support.
Communications solutions tailored to your property's specific workflows, brand standards, and operational requirements.
A smooth transition to the Unified Hospitality Platform with minimal disruption to guests and staff, including legacy infrastructure support.
Managed services that keep your systems operating at peak efficiency, from PMS integrations to in-room phones and staff mobility tools.
Concierge-level support from front desk to back of house. We act as an extension of your IT team so your staff can focus on guests.
Analog phone service across the industry is being retired as carriers complete copper network shutdowns. Elevators, fire panels, fax lines, and alarm circuits that still ride on those lines need a plan.
This is the single most time-sensitive infrastructure change facing properties right now.
We inventory every analog circuit on the property, identify what carries life-safety and compliance traffic, and migrate each one to a modern equivalent on a schedule that does not disrupt guests.
Start a line inventoryDesigns built to flag standards and the guest experience your brand promises.
We select from more than 200 partners on fit, not on what one carrier happens to sell.
Assessment and architecture come at no direct cost through our partner-funded model.
When something breaks, you call us, and we own the resolution across trades.
A no-cost review of guest connectivity, entertainment, voice, and back-of-house systems, with a prioritized plan and clear pricing.
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